Who Operates jk111
jk111 is an online casino and sports-betting platform serving players in Bangladesh. The website is accessible at jk111.ws. We are the data controller for all personal information you provide when registering, depositing, or playing on our platform.
If you have any questions about this Privacy Policy, the fastest route is email: [email protected]. Our 24/7 live chat team can also redirect your query to the right person.
What Data We Collect
We only collect what we actually need. The table below lists every category of data, the moment it is collected, and the reason behind it.
| Data Category | When Collected | Examples |
|---|---|---|
| Identity | Registration & KYC | Full name, date of birth, National ID (NID), passport or driving licence |
| Contact | Registration | Phone number, email address |
| Financial | Deposit / withdrawal | bKash or Nagad wallet number, bank account details, transaction reference numbers |
| Device & Usage | Every session | IP address, browser type, OS version, pages visited, session duration |
| Gameplay | Every bet | Bets placed, games played, win/loss history, bonus usage |
| Communications | When you contact us | Live chat transcripts, email content |
We do not collect sensitive data such as religion, political views, or biometric information beyond what is required for identity verification.
How We Use Your Data
Running your account
Your identity and contact details let us create and protect your jk111 account, verify your age, process deposits via bKash or Nagad, and pay out withdrawals to your registered wallet. Without this, we simply cannot operate the service.
Keeping the platform fair and safe
Device and usage data helps us detect fraud, multiple accounts, and suspicious betting patterns. Gameplay history enables us to apply responsible gambling limits when warning signs appear — for example, large sudden increases in stake size.
Bonus and VIP management
We track wager amounts so that bonus wagering requirements (currently 14×) are calculated accurately. VIP tier upgrades are also calculated from verified gameplay data, not estimates.
Customer support
When you contact us, we reference your account history and previous communications so you do not have to repeat yourself each time.
Marketing (optional)
If you opt in during registration, we may send you email or SMS alerts about reload offers, new games, or cricket-season promotions. You can withdraw consent at any time from your account settings or by emailing [email protected].
Legal Basis for Processing
We process your data under the following grounds:
- Contract — processing your deposits, withdrawals, and bets is necessary to fulfil the service you signed up for.
- Legal obligation — KYC and anti-money-laundering checks require us to verify your identity before your first withdrawal.
- Legitimate interests — fraud prevention, platform security, and responsible gambling monitoring.
- Consent — marketing communications, optional personalisation features.
Who We Share Data With
jk111 does not sell your personal data. We share it only where necessary:
- Payment processors — bKash, Nagad, Rocket, Upay, and Bank Transfer partners receive only the transaction details needed to complete a payment.
- Game providers — Playtech, Red Tiger, KA Gaming, Evolution, JILI, and PG Soft receive an anonymised player token so their game servers can track your session RTP and return results. They do not receive your name or wallet number.
- Identity verification services — a licensed third-party provider processes NID images for KYC. Images are not stored on their servers after verification is complete.
- Legal authorities — if required by a valid legal order, we will disclose the minimum necessary information.
All third-party partners are contractually required to process data only for the stated purpose and to apply security standards equivalent to our own.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your language preferences, and measure site performance. The categories we use are:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly necessary | Login session, CSRF protection, payment flow | No — these are required for the site to work |
| Functional | Remembering your preferred deposit method and game lobby tab | Yes, via browser settings |
| Analytics | Page-load times, error tracking, feature usage (anonymised) | Yes, via cookie preferences |
| Marketing | Measuring which promotions you clicked before registering | Yes — opt out anytime in account settings |
Most modern browsers let you block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in to jk111.
How Long We Keep Your Data
We do not keep data longer than necessary. Here is our standard retention schedule:
- Account and identity records — kept for the lifetime of your account plus five years after closure, to satisfy anti-money-laundering obligations.
- Transaction history — seven years, required for financial audit purposes.
- Live chat transcripts — twelve months from the date of conversation, then deleted.
- Session and device logs — ninety days, used only for fraud investigation if needed.
- Marketing consent records — kept until you withdraw consent, then deleted within thirty days.
When the retention period expires, data is deleted from live systems and anonymised in any analytical databases where aggregates are retained.
Your Rights
You can exercise any of these rights by contacting [email protected]. We aim to respond within fourteen days.
- Access — request a copy of all personal data we hold about you.
- Correction — ask us to fix inaccurate details (for example, a misspelled name).
- Deletion — request deletion of your data, subject to legal retention obligations.
- Restriction — ask us to pause processing while a dispute is under review.
- Portability — receive your data in a machine-readable format (CSV or JSON).
- Withdraw consent — unsubscribe from marketing at any time with no effect on your account standing.
Security Measures
jk111 uses SSL/TLS encryption on all pages to protect data in transit. Passwords are stored as salted cryptographic hashes — our staff cannot read them. Sensitive documents such as NID scans are encrypted at rest and accessible only to the KYC team.
We run regular vulnerability scans and apply security patches within 48 hours of a critical advisory. Staff access to player data follows a least-privilege model: a customer support agent can see your account status but not your raw identity documents.
Players Under 18
We use NID-based age verification during the KYC process to enforce this. Parents or guardians who suspect a minor has opened an account should contact us immediately at [email protected].
Changes to This Policy
We review this Privacy Policy at least once a year and whenever significant operational changes occur. When we make a material change — such as introducing a new data category or sharing data with a new third party — we will notify registered players by email at least seven days before the change takes effect.
The date at the top of this page always reflects the most recent revision. Continuing to use jk111 after the effective date means you accept the updated terms.
Get in Touch
For any question about this Privacy Policy, a data access request, or a complaint about how we handled your information, please reach us through:
- Email: [email protected]
- Live Chat: available 24/7 on jk111.ws — click the chat icon at the bottom right
We treat privacy complaints seriously. If we cannot resolve your concern to your satisfaction within thirty days, you have the right to escalate to the relevant data protection authority in your jurisdiction.
Ready to start playing? Create your free jk111 account today — it only takes a couple of minutes, and your data is protected from day one.
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